010: Josh Pigford – how to retain customers to build a profitable business

Podcast - 010 - Josh Pigford - Baremetrics

In episode 010, I interview fellow Parentpreneur Josh Pigford, the founder of baremetrics – a software business that helps other subscription businesses to analyse their growth and churn data.

He has grown his business from nothing in 2013 to over $80,000 revenue per month. This is an impressive achievement as unlike many fast-growth software businesses, he is no longer supporting growth through funding but instead doing it by becoming profitable.

In our discussion, we discuss how to define your own success, the common misconceptions around subscription business model, the easiest way to increase revenue growth, how to improve retention, and how to build a network of other entrepreneurs who can help you to succeed.

Resources mentioned in the interview

  1. Josh’s business: Baremetrics
  2. Josh’s podcast: Founder’s Journey
  3. Book: War of Art (Steven Pressfield)
About The Author

Alexis Kingsbury

Alexis is founder of the Parentpreneur Accelerator and Making Greatness Ltd. He is a serial entrepreneur, with experience creating start-ups in a variety of areas, particularly in SaaS and EdTech. He is also a lucky husband and proud dad, and now helps other 'parentpreneurs' like him to achieve their dreams of having successful businesses, making a difference in the world, and spending time with the people they love.


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